The pandemic has sent the business world online, making virtual communication skills more important than ever. Impressions are made within the first few moments of meeting someone. To build relationships and collaborate effectively, it’s crucial to have a virtual presence that shows your humanity, demonstrating who you are and what your interest is in what’s being communicated.

In this episode, Broad Reach president Andrea Lekushoff is joined by Jana Seijts, award-winning professor at the Ivey Business School, best-selling author of communications business cases and co-founder of the Ivey Baylor Collaboration, to talk about how this pioneering program is teaching virtual skills and providing real-world experiences to undergraduate and MBA students across borders. Jana also highlights the importance of merging emotional and social intelligence with communications to build rapport across borders and through virtual media.